5 Key Areas We Prioritize During Large Storm Events
Storm season can often bring heavy claim volume, compressed timelines, and complex losses. As restoration contractors, we understand how critical clear documentation is for claim accuracy, communication, and keeping projects moving efficiently. Over the years, our teams have refined a few best practices to help ensure smooth collaboration, accurate claims, and faster approvals.
Here are 5 areas we focus on to make the claims process as seamless as possible:
- Attic and Interior Ceiling Photos: It’s easy to focus on exterior roof damage, but interior photos often reveal the full scope of water migration. When our teams share attic or ceiling photos with visible moisture trails or insulation saturation, it supports your file and provides clarity on cause and extent.
- Roof Slope and Orientation Images: Capturing north, south, east, and west slopes with clear labels helps confirm wind direction and pattern consistency. We can help provide these orientation shots early, which minimizes follow-up photo requests.
- Moisture Readings and Data Logging: Moisture meter readings with timestamps and room references are key to demonstrating the necessity of mitigation. When we collect and share that data promptly, it helps adjusters validate the scope and avoid re-inspections later.
- Pre-Mitigation and Pre-Tarping Visuals: Before any temporary protection goes up, a few quick photos of the exposed area help capture the original condition. This small step ensures that your file accurately reflects the “before” stage, and that our repairs align with the damage assessment.
- Wide-Angle Context Images: Close-ups show detail, but wide-angle shots tell the full story. These images provide valuable context on how damage fits into the overall property layout, which can be critical for large loss events.
Together, we build trust and get people back to their homes faster. Our goal as restoration professionals is to make your work easier and the process more efficient. By staying consistent with these documentation habits in the field, both our team and yours can deliver a better experience for the homeowner.
