What we think you'll love about XactXpert
As your partners in the insurance restoration process, we at Jenkins Restorations understand the demands of your role and the importance of efficient, accurate claims handling. We are highlighting insights from the field that can help improve insurance estimate outcomes.
There are a few great estimating platforms in the industry, each with its own strengths. However, in this month’s newsletter, we want to discuss Xactimate and Verisk’s newest innovation, XactXpert. From our perspective as contractors in the field, here are three key insights we believe every adjuster should know to streamline the estimating process and ensure fair outcomes for policyholders.
Leverage Xactimate's Sketching Power for Clear Communication:
- We find that a well-executed sketch in Xactimate speaks volumes. Utilizing tools like Sketch AR for accurate measurements and clearly outlining the affected areas helps us both visualize the scope of work, leading to fewer misunderstandings and a smoother path to agreement.
Understand Xactimate's Pricing as a Foundation, Not the Final Word
- While Xactimate's pricing database is a valuable starting point, remember that real-world project costs can vary. We appreciate adjusters who recognize this and are open to discussing regional nuances and specific project complexities that might influence pricing beyond the database averages.
Embrace XactXpert for Real-Time Accuracy and Efficiency:
- XactXpert is a game-changer in ensuring estimate accuracy right from the start. Its real-time alerts help us, as contractors, align our estimates with carrier guidelines during the creation process, potentially reducing revisions and accelerating approvals. Understanding how XactXpert flags potential issues can lead to faster claim settlements and happier policyholders.
As restoration contractors, we rely heavily on Xactimate to provide accurate, detailed, and transparent estimates. We maximize Xactimate’s detailed sketching capabilities to:
- Create clear visual representations of damage
- Minimize ambiguity in scope
- Speed up the initial review process
Occasionally, we encounter pricing discrepancies between Xactimate’s suggested pricing and actual market conditions for materials or labor.
In these cases, we appreciate adjusters who
- Engage in open dialogue
- Help ensure the final estimate reflects true restoration costs
- Support us in delivering high-quality work
Verisk’s new tool provides real-time guidance as we build our estimates in Xactimate, helping us adhere to specific rules and guidelines set by insurance carriers.
By flagging potential issues like incorrect line items or missing information instantly, XactXpert helps us refine our estimates before submission, leading to fewer violations and warnings during your review process. This means faster turnaround times and a more efficient claims cycle for everyone involved.
We believe that a collaborative approach, built on a mutual understanding of the tools we use, is the key to a successful insurance restoration process.
By keeping these tips in mind when reviewing our Xactimate estimates, especially those influenced by XactXpert, you can streamline your workload, ensure accuracy, and ultimately provide the best possible service to your policyholders.
